PREMIUM LOGISTICS PTE LTD is a third party logistics provider specializing in handling varied logistics services, provides total supply chain logistics solutions to both the local and international companies. Premium a new formidable force in the local logistics scene, it has leased a warehouse space of approximately 35,000+ square feet at CWT Commodity Hub in Penjuru.

According to David Lim, Director of Premium Logistics, “With the 3PL customers now becoming more knowledgeable and demanding on the use of technologies to ensure that their inventory, orders and deliveries are well managed. They want to be able to see their order and delivery status and inventory online at the comfort in their office at any time and occasionally perform quick cycle count on site. We need a reliable system for us to move forward in our business.” Hence, there is a pressing need to use technologies to increase Sales, improve Services to its existing customers and to optimize the use of its resources by improving efficiencies and productivities in its process workflow.

Currently, these activities are manually performed. Current order instructions from its customers are received via telephone, fax or email. Information is kept in Microsoft EXCEL spreadsheet. In addition, there is no platform for customers and even its employee to view inventory on-line, no system for its warehouse personnel to perform its tasks, receive frequent calls from its customers to check on inventory, order and delivery status. At the same time, Premium is now faced an uphill tasks with its prospects demanding to take a look at their WMS before considering to engage them.

Premium starts to source for a system, as far back as six months ago, that its can grow together with. After evaluating a few Logistics solutions, Premium found the best fits in KEYfields’ iWMS system. KEYfields’ iWMS not only able to handle and meet the customers’ demands but also automate the activities in its warehouse for inbound and outbound, inventory management, control and track the movement and accountability of transactions, increase inventory accuracy and reports for managing purpose to improve efficiencies and productivity.

KEYfields’ vision of “Building Amazing Relationships” is the key to winning the Premium Logistics deal as Premium Logistics is looking for a partner that not only have the domain expertise but go beyond to ensure that Premium’s customers needs are taken care of, said Kenny Tan, General Manager of KEYfields.